Testimonials
Find out why companies ranging from large retail giants to savvy CPG startups across North America turn to us for supply chain support.
In the last 25 years I have partnered with SCA while working at four different organizations, …
"In the last 25 years I have partnered with SCA while working at four different organizations, in eight different roles. We have partnered to successfully complete network studies, transportation RFPs, 3PL RFPs, back-of-house store design, DC modelling, operational assessments, automation studies, and first-contract negotiations with a 3PL provider. SCA’s team brings pragmatic, flexible business solutions that close gaps between future and desired state for organizations. SCA is collaborative, respectful, accountable and most important, they bring the value to meet expectations based on the initial reasons for engaging them. They have consistently exceeded my expectations and have enabled me to deliver millions of dollars in savings, while improving customer service and teaching me a number of things along the way."
Karen Adie-Henderson
AVP Automation, Facilities and Maintenance
Canadian Tire Corp.
Supply Chain Alliance has carved out a very niche spot for themselves in the world of …
"Supply Chain Alliance has carved out a very niche spot for themselves in the world of consulting. Together, their entire team brings an unparalleled skillset to the table, one that consists of both the right set of analytical skills needed to identify and provide a correction course for the issues and equally important, the ability of their team to actually “execute” on the plan."
Keith Lambert
Chief Supply Chain Officer
Golftown, Sporting Life, Toys R Us – Operating Companies of Fairfax Financial Holdings
We recently engaged Supply Chain Alliance (SCA) to focus on a specific area of our business…
"We recently engaged Supply Chain Alliance (SCA) to focus on a specific area of our business – wholesale catalog fulfillment (WCF). We asked SCA to facilitate a KAIZEN event to focus on improvements to the process at our distribution centre in South Carolina, and to train and teach our leadership team on how to run a KAIZEN event and utilize continuous improvement tools for our DC.
Prior to the KAIZEN event, our DC operation was experiencing seasonal peak volume through the facility, which challenged us in keeping up with meeting customer order fulfillment and the expected level of service speed. We needed to ensure the business had a successful peak season in 2019 and moving forward. Our DC needed to be able to fill customer demand daily and ensure we had the throughput capacity to meet current and future forecast demands.
SCA provided best practice leadership in running the event, along with layout, design, flow and process improvements through better ergonomics safety awareness, LEAN management applied principles, training and other fundamental elements missing from our operation.
SCA not only brought the top subject matter expertise in to run the event but also helped implement the changes and manage the project timelines through a trusted, professional and measured approach to the project. The event brought an expected labour savings for our company of over $600k and an expected productivity improvement of over 260% in certain areas of that operation. The WCF changes have resulted in a more productive environment, improved customer fulfillment and big lift in morale at our DC.
Upon completion of the project, SCA left behind a complete set of LEAN management tools for the team to use for future improvement projects along with a full understanding of what these tools could bring to the future success of our continuous improvement initiatives.
I would be pleased to recommend this firm for any company looking for an effective and experienced team to help drive sustainable improvements and raise the bar in your distribution operations."
Piero Barron
Director of Operations
West Marine Rock Hill DC
Our business was tripling, moving from direct import to bricks and mortar distribution.
"Our business was tripling, moving from direct import to bricks and mortar distribution. Supply Chain Alliance designed our plan then stepped in to implement it start to finish. They helped us fight the fires while working through all of all our day-to-day changes."
Chris Larocque
President
Instant Brands Inc.
Working with Supply Chain Alliance was a solid enhancement for our operations planning process.
"Working with Supply Chain Alliance was a solid enhancement for our operations planning process. As a selected provider with knowledge, perspective and expertise, I found SCA’s biggest differentiation to be the flexibility and attentiveness they showed to the specifics of our organization throughout our network planning initiative. This approach of balancing industry expertise with our unique specific organizational requirements elevated the value they provided as a strategic partner."
Ian Ahvenniemi
Vice-President, Logistics
The Dufresne Group
Working with the Supply Chain Alliance team proved a highly productive step forward for Roots.
"Working with the Supply Chain Alliance team proved a highly productive step forward for Roots. From the outset, they demonstrated an authoritative command of all things linked to a supply chain while also taking the time to fully determine our challenges, needs and opportunities.
I appreciated their attitude and way of working and how they quickly understood the Roots culture as they found a way to become part of our team. They were good to their word, delivering what they promised, on time and on budget. Thanks to their involvement, we made significant improvements in our entire transportation system and they helped greatly in determining our needs for an improved procurement system "
Don Green
Co-Founder Roots Canada Ltd.
We engaged the team from Supply Chain Alliance to assist with the development of a Road Map…
"We engaged the team from Supply Chain Alliance to assist with the development of a Roadmap during a period of significant growth in our business. The company had charted a path of store development across the country, and it was certain that all of the logistics functions, including distribution centre operations, inbound and outbound transportation, and the use of value-add service providers, required change.
The team dove deep into the data to develop a sequenced plan, which we approved and put into implementation. The on-site individuals transitioned quickly from the strategic to the tactical level, integrated well with our folks, and we completed the Phase 1 work on time and on budget. Most importantly, change has stuck with our people, and we see the benefits daily.
We’ve moved to Phase 2 with SCA, and view the team as trusted advisors and true partners in every sense of the word."
Henry Greisman
Former Vice-President, Merchandise Services
Mastermind LP
There are three reasons why I would hire Supply Chain Alliance again – People, Product and Partner…
"There are three reasons why I would hire Supply Chain Alliance again – people, product and partner.
The SCA team is not just a team of analysts. They have years of experience in the field of supply chain and you will sense this the first time you talk to them. The end result that they present is more than just a summarized version of a network study. The SCA team will give you information you can take action on.
They know your business and will be able to answer the tough questions. In the end, you will find you have a partner at the table with you, helping you navigate and visualize your potential moves.” "
Paul Eickhoff
Director, North American Distributions
Polaris Industries Inc.
Supply Chain Alliance helped us validate and understand our distribution network model and …
"Supply Chain Alliance helped us validate and understand our distribution network model and build a multi-year plan to support our business growth. In working with them to build and validate our model, we have developed a deep understanding of the key cost drivers and have begun to more actively manage them as part of our daily management routine."
Ian Smart
Executive Vice-President
New Flyer Industries
The City of Edmonton engaged Supply Chain Alliance to provide expert consulting services …
"The City of Edmonton engaged Supply Chain Alliance to provide expert consulting services supporting a major municipal supply chain transformation. The scope of this engagement was comprehensive, covering an end-to-end optimization of the City’s fleet parts management program (which supports the maintenance of over 4,600 vehicles and equipment assets).
The engagement encompassed people (structure, roles, skills), business processes and information systems.
A unique feature of this engagement was that SCA not only provided expert consulting services to guide the future state parts strategy, and also provided leadership and support throughout the implementation of all optimization recommendations.
The City of Edmonton is completely satisfied with the services provided by all members of the SCA engagement team, and I would not hesitate to recommend them to anyone."
Dan Lajeunesse
Branch Manager, Materials Management
City of Edmonton
We had constraints in the logistics flow between our main parts storage warehouse…
"We had constraints in the logistics flow between our main parts storage warehouse through to the production line on the Q400 Aircraft program. We had too many days of inventory on the line, which caused delays and inefficiencies.
Supply Chain Alliance reviewed the current flow and constraints and working together with our team, developed a more organized and visible flow to production. This included, setting up a line-side Stores, as well as introducing a new process that reduced the number of days of parts presented to production.
Senior leadership commended the changes made on our line and were quick to mandate the same process across all production lines at the facility. We found SCA to quickly understand our key issues and come to solutions that were leading practices."
Aidan Fitzpatrick
Former Logistics Manager Bombardier Aerospace – Downsview
We have worked with SCA for the past few years, specifically on the transportation component…
"We have worked with SCA for the past few years, specifically on the transportation component of our business. We have found them to be professional with an understanding of best practices in terms of transportation procurement and strategy. Our business has benefited substantively from their involvement and we would reach out again for support where needed."
Stephen Dobbelsteyn
Director Transportation Superior Gas Liquids
"“Our experience with Supply Chain Alliance was first-class, they diagnosed our challenges, mapped a turnaround plan and deployed a great team of subject matter experts that moved mountains. Don’t confuse the Supply Chain Alliance team as another group of consultants. They are business operators first who rolled-up their sleeves and worked side-by-side with our internal team to turn around our distribution facility."
Ed Kinnaly
CEO, Bauer Hockey/Easton Baseball/Cascade & Maverik Lacrosse